Cybermedia Technologies, Inc and SalesForce are excited to announce a new FedRAMP-certified digital communications platform. With its scalable, full life-cycle approach to customer engagement, this new platform will enable you to communicate with citizens, partners, and even your employees in entirely new ways, including:

 

• Customizable, targeted messaging.  Connect with subscribers based on distinct preferences and behavior to increase engagement.
• Create amazing content without coding! The drop & drag user interface provides ease of use for all.
• A multi-channel environment. Full suite of services includes mobile, social, web, online and automation to engage citizens in the medium of their choice.
• Real-time engagement analytics. Choose from dozens of pre-built, dashboards, easily accessible reports and ad-hoc reporting interface for quickly generating custom reports.
• Seamless integration with your current environment. Spark greater engagement by delivering messages the consumer needs to hear along their journey.

 

Watch this space for more information about this exciting new platform and how it can help you get the right message to the right audience at the right time.